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Australian Hospitality Industry Wage Increase: What’s Next for the Hospitality Industry?

Updated: Jul 9

The Fair Work Commission has announced a 3.75% increase to the National Minimum Wage and minimum award wages, effective from 1 July 2024. This significant change impacts both employees and employers across Australia, particularly in the hospitality sector. As we move forward, it’s crucial to understand the implications of these changes and how they will shape the future of the Australian workforce and hospitality industry.

barista handing a cup of coffee

Key Wage Changes and Actions to Take Now

1. National Minimum Wage Increase

2. Award Minimum Wage Increase

  • Most employees are covered by industry-specific awards. Starting from the first full pay period on or after 1 July 2024, adult minimum award wages have increased by 3.75%. Additionally, junior, apprentice, and supported wages based on adult minimum wages have seen proportional increases. Read about award changes.

3. National Training Wage Increase

  • Trainees under the National Training Wage will benefit from these wage increases, effective from 1 July 2024. This includes those covered under Schedule E of the Miscellaneous Award. More details on the National Training Wage. If you're concerned about how the award rate change will impact you, schedule a free one-on-one consultation with payroll experts at PaydCo. PaydCo provides specialised bookkeeping services tailored to the hospitality industry, ensuring efficient financial management for businesses.

Navigating Future Implications and Trends

Economic Impact and Business Adaptation: The wage increase aims to help workers cope with inflation but may also lead to higher operating costs for businesses. Employers need to adapt by streamlining operations, negotiating better supplier terms, and possibly adjusting menu prices to maintain profitability without alienating customers.

Labour Market and Employee Retention: With the new wage adjustments, businesses should focus on employee retention strategies. Offering competitive wages and benefits, investing in training, and fostering a positive work environment will be crucial in retaining skilled staff and reducing turnover.

Technological Integration and Efficiency: To offset increased labor costs, many businesses might turn to technology. Automation and advanced management systems can help streamline operations, reduce waste, and improve overall efficiency. Restaurants, for instance, might invest in automated ordering systems or advanced inventory management tools.

Impact of Wage Increase on the Australian Hospitality Industry

The wage increases will have a significant impact on restaurants. As labour costs rise, restaurants may need to adjust their business models to maintain profitability while ensuring staff retention.

  • Adjusting Menu Prices: To offset the increased labor costs, restaurants may need to consider raising menu prices. Prices have to rise and food prices must be adjusted to ensure restaurants can make a higher margin of profit. This adjustment, while challenging, is necessary to maintain financial health and continue offering quality service and products.

  • Operational Efficiency: Efficient inventory management and waste reduction are vital in controlling costs. Restaurants should leverage technology to streamline operations, such as automated ordering systems, which can reduce manual errors and save time.

  • Cross-Training Staff: Implementing cross-training programs ensures that workers can perform multiple functions within the restaurant. Cross-training staff to handle various roles helps in optimising the workforce, especially during peak times or when dealing with staff shortages. This flexibility can enhance operational efficiency and reduce the dependency on hiring additional staff.

  • Financial Management: Effective financial management, including budgeting and forecasting, is essential in adapting to wage increases. Restaurants should regularly review their financial performance and adjust their strategies accordingly to ensure sustainability and growth.

Future Wage Reviews and Economic Stability  The annual wage review process will continue to play a critical role in balancing fair compensation with economic stability. Future reviews will likely consider ongoing economic conditions, inflation rates, and the overall health of the labor market. Staying informed and proactive will be key for businesses to navigate these changes effectively.

Final Thoughts

The recent wage increases and regulatory changes reflect a significant shift in the Australian hospitality industry aimed at improving working conditions and ensuring fair compensation. Employers must adapt to these changes by optimising their operations and focusing on employee retention. Looking ahead, the emphasis will be on balancing operational costs with the need to provide competitive wages and a supportive work environment. By leveraging technology and staying informed about regulatory updates, businesses can navigate these changes successfully and build a sustainable future.

For more detailed information and to stay updated, visit the Fair Work Ombudsman’s website and make use of their updated tools and resources.


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